Returns & exchanges
We gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please if you have any problems with your order.
Please return items to:
The hair pin people
55 Saddleback Road
Please send back along with order number and full name and address. Thank you